Terms and conditions of usage of the maleimage website.
Please read carefully.
Age of Consent
By purchasing products from maleimage.co.uk you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, maleimage.co.uk is not obliged to accept your order.
Orders made through maleimage-shop.co.uk are subject to acceptance and availability. maleimage-shop.co.uk may choose at any time to cancel your order.
No contract will officially exist between yourself and maleimageshop.co.uk until your parcel has been despatched.
maleimage-shop.co.uk provide a secure checkout for the delivery of sensitive customer information such as credit card details.
Your credit card is charged in the name of our trading name of BW Direct Ltd.
maleimage is compliant with the Data Protection Act. Your details will not be passed on to any third party.
Discount Offers and Voucher Codes
maleimage has the right to end offers at any time.
In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.
This website is owned by:
BW Direct Ltd.
Phone: 01332 348 667
Company Registration Number: 6589578
VAT Number: 645 3921 30GB
All adult toys sold through this site are sold as ‘novelty goods.’ The vendor, maleimage-shop.co.uk cannot be held responsible for any injury caused by improper use.
Goods or packaging of goods may differ slightly to those displayed on the website.
maleimage-shop.co.uk cannot be held responsible for errors or interruption on the website.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of maleimage.
You can return any purchase to us, for up to 30 days after you bought it.
The European Consumer Protection (Distance Selling) Regulations 2000 say that you have the right to cancel an order without giving a reason within 7 days.
We will accept returns of goods and unopened DVDs if returned within 30 days of purchase. Returned items must be in resaleable condition. DVD returns will be accepted only if unopened or defective. We will replace defective items with a new copy of the same item (if possible), or issue a refund. When returning items, please return the invoice, and indicate the reason for the return. The cost of delivery will only be refunded if the item was received damaged, faulty or if the wrong item was sent.
In the interests of hygiene, no refund or exchange will be made on intimate adult toys on sale on the site, unless those goods are received in a faulty condition.
Returns should be sent to the following address:
BW Direct Ltd
44 Gerard Street North
Derby, DE1 1PA
Your right of cancellation
If you are an individual and are not buying goods on behalf of a business, you can cancel your order without giving any reason within 14 days from the day on which you receive your items (or the last item if they were shipped separately). You must notify us of your cancellation. You can notify us through our online contact form, by letter, or by phoning our customer service phoneline (see top of page).
You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. You must send the item back to us no later than 14 days from the day on which you notified us of your cancellation, by following the instructions we send you.
We will refund the price of the item no later than 14 days from the day on which we receive the item back from you. We'll refund the same means of payment as you used to make your purchase.
This policy does not apply to the following goods, which are exempt from the right to cancel:
Digital products such as DVDs where the holographic seal and/or shrink-wrap has been unsealed.
Books that have been read.
Underwear that has been tried on.
Intimate toys that have been taken out of their packaging.
Acceptance of terms and conditions
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.