About us

Male Image is a gay owned and run company that has now been selling books by mail order for twenty years, and is one of the largest gay mail-order book services in Europe. We offer a discreet and efficient service based on long experience and practice.

 

This website is owned by: 

BW Direct Ltd.
PO Box 8147, Derby, DE1 9FY, United Kingdom
Phone: 01332 348 667

 

BW Direct Ltd is registered in the United Kingdom
Company Registration address: Carpenter Court, 1 Maple Road, Bramhall, Stockport, Chesire, SK7 2DH
Company Registration Number: 6589578

VAT Number: 645 3921 30GB

 
Payment
All prices are quoted in UK sterling. 
 
We accept the following credit and debit cards: Visa and Mastercard.
Your credit card will be billed under the name BW DIRECT LTD
Your card will not be debited until your order is ready to be despatched to you.
 
Security and Safety
Shopping online with us is secure. All order and credit/debit card information in sent via a SSL (secure socket layers) site.
 
Ordering Off-Line
If you do not have a credit card, or prefer not to order online, then you can place orders by the following methods:
Phone Orders: credit/debit card sales only (01332) 348 667, Mon-Fri, 9.30am-5.30pm.
By Post: using Cheque or Postal Order (made payable to "BW DIRECT LTD") or Credit/Debit card Send to: BW Direct, PO Box 8147,  Derby,  DE1 9FY
 
Privacy Policy
We do not under any circumstances pass names and addresses to any third party. The personal information is stored in compliance with Data Protection legislation. We regularly produce printed catalogues to keep you informed about the latest titles that we offer, and these are sent to all our customers. If you do not wish to receive these regular mailings please email us and we will immediately remove your name from the mailing list.
 
General Info
The owner of this website is: BW Direct Ltd, PO Box 8147, Derby DE1 9FY.  Telephone: 01332 348 667.
 
Out of stock items
If an item that you have ordered is out of stock we will email you to let you know when we expect more stock.
 
Returns Policy
We will accept returns of books and unopened DVDs if returned within 30 days of purchase. Returned items must be in resaleable condition. DVD returns will be accepted only if unopened or defective. We will replace defective items with a new copy of the same item, or issue a refund or credit note depending on your preference. When returning items, please return the invoice, and indicate the reason for the return. The cost of delivery will only be refunded if the item was received damaged, faulty or if the wrong item was sent.
 
Your Rights to Cancel
If you are an individual and are not buying goods on behalf of a business, you can cancel your order without giving any reason within 14 days from the day on which you receive your items (or the last item if they were shipped separately). See Terms and Conditions page for more info.
 
Comments or Suggestions
If you have any comments or suggestions about our site, please feel free to email us at: info@maleimage.co.uk